THEO Technologies is looking for Customer Success Managers to join our team to drive customer engagement, adoption, retention and success across our expanding list of customers.
As a Customer Success Manager, your mission involves ensuring successful implementation, steady program uptake, and providing an overall delightful client experience, from the onboarding phase, through renewal and beyond. You will play a crucial role in helping customers achieve their business goals by leveraging our technology and services.
You will become a key member of our Customer Success organization, responsible for managing a portfolio of THEO Technologies’ customers, achieving high retention rates, minimizing churn by optimizing our clients' experience from the start, and driving ongoing value for our customers.
A motivated and driven customer advocate, the Customer Success Manager works closely with our sales, product, professional services and engineering teams to ensure that customers realize the full benefit of the THEO Technologies experience throughout their entire lifecycle.
We are looking for talented individuals to help us achieve our ambitious goals. We need someone that is self-driven, proactive, highly organized, skilled in the art of communication, and passionate about delighting customers.
Please send your resume and cover letter to firstname.lastname@example.org. We look forward to hearing from you.
Looking for another opportunity at THEO Technologies? We also have the following openings: