Solution Architect

Location

Leuven, Belgium

Full-time

Company Description

THEO Technologies with our flagship product THEOplayer, plays a pivotal role in the rapidly evolving online video landscape and is recognized and respected by some of the world’s biggest companies as the go-to video playback solution for streaming content. Having won the 2016 and 2017 Streaming Media Reader's Choice Award for Best Video Player SDK for THEOplayer, THEO Technologies seeks to continuously deliver the best possible products to its customers. 
THEO Technologies is a fast-growing SaaS company, located in Leuven (Belgium), with a global customer base expanding to new video delivery products and professional services to help our customer be even more successful.

How you'll make a difference

As a Solution Architect at THEO Technologies, you will be responsible for supporting sales and project management in developing and delivering projects for our customers. You will also support customers directly with services requests during and after onboarding of our products into their application. You will help facilitate and enrich the solution for THEO Technologies’ major customers, which will be used by millions of end-users worldwide. You will collaborate on the technical aspects of our product portfolio with customers, sales, product, development teams and technology partners, directly supporting our business engagements.

Location

Leuven, Belgium (Europe)

Solution Architects will work from Leuven, with an occasional travel to events and customers.

Duties & Responsibilites

  • Support project managers, sales, product owners and engineering with technical requirements capture and definition of software development work in customers environments based on THEO Technologies product portfolio.
  • Supporting sales team in mapping detailed technical customer requirement by describing product capabilities, limitation and extensions.
  • Advice in collaboration with engineering teams, partners and business, the customer and sales on the most suitable solution for the problem statement.
  • Formulation of software and solution architecture and guide project management and sales with implementation scope
  • Investigate and answer customer service request tickets, being is bugs, feature requests or technical questions. This includes execute or ensure code review of implementation of customers using our THEO Technologies products.
  • Collaborate with partners and customer facing teams on positioning THEO Technologies software products as components into their larger customer or reference solutions
  • Identify, define and scope out software integration of THEO Technologies products as components in new or existing solutions for our global customers.
  • Act as technical consultant handling service request or project activities, including bridging gaps between customer, engineering and partner teams
  • Actively solve solution problems across organizational boundaries.
  • Understanding THEO Technologies strategic and competitive position and delivering additional features on top that are recognized best in industry.

Desired Skills & Experience

  • A few years of fulltime experience in software development, including working with customers on requirements and positioning software engineering in a solution.
  • Experience in web-application development with JavaScript, DOM manipulation, HTML5/CSS and tooling around this
  • Experience in web-application solutions, understanding of how html video libraries, UI libraries, web services, web protocols and other components can interact as a business solution, preferable in pay-tv or web video delivery.
  • Experience of online or other video industry, developing online media, video or advertising technology products is a big plus
  • Knowledge of software architecture and Agile development process
  • Exceptional written and verbal communication and presentations skills in English. Additional European languages are a plus.
  • Experience in working with customers, remote and face-to-face discussing requirements and development solutions
  • Willingness to grow from technical execution into a more customer-oriented role
  • Ability to thrive in a fast-paced scale-up environment.
  • Tons of energy, passion, humor and enthusiasm.
  • Strong communication and interpersonal skills: courteous, well-spoken and polished.

What we offer

  • A versatile full-time job in the animated city Leuven.
  • A competitive salarywith plenty of extra benefits.
  • The opportunity to work for an exciting start-up conquering the world.
  • A place to learn and get in touch with the cutting edge of online video.
  • The company itself is doing exceptionally well. For career-motivated people, there will be upward mobility.
  • stimulating working environment.
  • Nice and passionate colleagues
  • Flexible hours
  • Regular and fun team activities

Does this sound interesting you?

We look forward to hearing from you via careers@theoplayer.com.




Not a Solutions Architect but open for a career at THEOplayer? We also have the following openings: